Terms and Conditions

1. Purpose and Acceptance

These Terms and Conditions govern the use of the website www.baoss.es and the general conditions for the provision of services by BUSINESS ANALYTICS AND OPTIMIZATION SERVICES, S.L. (“BAOSS”), with Tax ID B86671716 and registered address at Doctor Guiu, 26. 28035, Madrid.

Access to the site and contracting services imply full acceptance of these Terms. If you do not agree, please do not use the site or contract our services.

2. Description of Services

BAOSS provides professional technology consulting and IT solutions services, including: custom software development, cloud architecture and migration, cybersecurity, artificial intelligence and machine learning, data analytics, and IT recruiting. The specific scope of each service will be detailed in the proposal or contract agreed with each client.

3. Contracting and Quotes

  • Service contracting is formalized through a proposal, quote, or contract accepted by both parties.
  • Quotes are valid for the period indicated in each; if none is specified, 30 calendar days.
  • The specific economic terms, deadlines, and deliverables will be those set out in that document, which will prevail over these Terms in case of discrepancy.

4. Prices and Payment

Prices are set out in the proposal or contract and, unless otherwise stated, do not include applicable taxes (VAT). Invoicing and payment terms will be as agreed in each case.

5. Obligations of the User and Client

The user/client undertakes to:

  • Provide truthful and updated information.
  • Collaborate and provide within the deadline the information and accesses necessary for the provision of the service.
  • Use the site and services in accordance with the law and these Terms.

6. Intellectual Property

Unless otherwise agreed in the corresponding contract, BAOSS retains ownership of its pre-existing methodologies, knowledge, and tools. Ownership of deliverables specifically developed for the client will be governed by what is agreed in each project contract. The content of the website is owned by BAOSS and may not be reproduced without authorization.

7. Confidentiality

Both parties agree to maintain the confidentiality of information accessed during the relationship, and not to disclose or use it for purposes other than those agreed, both during and after the relationship.

8. Liability

  • BAOSS will provide its services with the required professional diligence, but does not guarantee results that depend on factors beyond its control.
  • To the extent permitted by law, BAOSS’s liability shall be limited to the amount of the services actually contracted that gave rise to the damage.
  • BAOSS shall not be liable for indirect damages, loss of profits, or loss of data arising from the use of the site or services, except in cases of fraud or gross negligence.

9. Duration and Termination

The duration of each service shall be as established in its contract. Either party may terminate the relationship in the events provided for by law or in the contract, particularly for breach by the other party.

10. Data Protection

The processing of personal data is governed by the Privacy Policy and the Cookies Policy, which form part of these Terms.

11. Modifications

BAOSS may modify these Terms to adapt them to regulatory changes or changes in its services. The current version will always be the one published on the website with its update date.

12. Applicable Law and Jurisdiction

These Terms are governed by Spanish law. For the resolution of disputes, the parties submit to the Courts and Tribunals of the user’s domicile when the user is a consumer; in other cases, to the Courts and Tribunals of Madrid capital, unless otherwise provided by law.